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Onboarding Services

Onboarding Services_edited.jpg

Utilities Set-Up

​Ensuring a seamless transition from the notary to your new home.
 

  • Utility Title Transfers: We handle the complete transfer of electricity, water, gas, internet, and alarm contracts to your name immediately after the property transfer.
     

  • Administrative Setup: We ensure your Spanish bank account and email are correctly registered with all providers so you receive every invoice without hassle.
     

  • On-Site Coordination: We attend the property on the day of the notary transfer to record meter readings or coordinate closely with your real estate agent.
     

  • Digital Data Vault: We create a secure, shared Trello board for you, storing all contracts, login credentials, and important property data in one accessible place.
     

  • Personalized Configuration: Your Property Manager will personally assist you in setting up online access to your accounts, ensuring everything is configured to your satisfaction.

     

         Fee: €100 + IVA per service managed.
 

Installations Set-Up

Deep technical knowledge and auditing of your property’s systems.
 

  • Technical Inventory: A full digital audit of all home systems (A/C, heating, solar panels, pool pumps) including age, brand, and current status.
     

  • Warranty & Supplier Tracking: We compile a list of all current maintenance companies, active contracts, and remaining equipment warranties.
     

  • Expert Documentation: We record critical data—from appliance manuals to irrigation settings and power potential—on your shared Trello board.
     

  • Strategic Coordination: We contact the previous owner early (after the Arras contract) to gather essential operational knowledge while they are most cooperative.

                     
                       Fee: €300 + IVA.

Admin Set-up

​Managing the essentials so your home is ready from day one.
 

  • Service Transfers: Complete handling of electricity, water, gas, internet, and alarm contract transfers to your name immediately after the notary.
     

  • Administrative Accuracy: We ensure your Spanish bank account and email are correctly registered with all providers to guarantee seamless billing.
     

  • On-Site Coordination: We record meter readings on the day of transfer or coordinate directly with real estate agents to secure all technical data.
     

  • Digital Data Vault: Access a secure, shared Trello board containing all your new contracts, invoices, and login credentials in one place.
     

  • Personalized Support: Your Property Manager will personally assist you in configuring online access and accounts until you are fully satisfied.

     

Fee: €100 + IVA per service.


 

Deep Cleaning

Preparing your interiors for a fresh and spotless start.
 

  • Move-In Readiness: We ensure your new home is perfectly sanitized and welcoming from the moment you receive the keys, going far beyond a standard "broom-clean" state.
     

  • Customized Cleaning Plans: Your Property Manager will conduct a detailed walkthrough of the property to note your specific preferences and high-priority areas.
    Professional Oversight: We coordinate with expert cleaning teams to execute a thorough top-to-bottom scrub of all rooms, windows, and surfaces.
     

  • Tailored Quoting: Following our inspection, we provide a transparent, personalized quote based on the size and current condition of your property.
     

     

Fee: To be calculated

Pool Overhaul

Garden Clean-Up

Restoring your pool to crystal-clear perfection before the season begins.
 

  • System Audit: We perform a comprehensive check of the pump, filtration system, and chemical levels to ensure everything is fully functional and safe for use.
     

  • Restoration Treatment: Often neglected during the sale process, we coordinate "shock" treatments and deep vacuuming to clear any algae or debris.
     

  • Expert Referral: We connect you with the most reliable pool professionals in the area to handle the initial technical setup.
     

  • Pre-Maintenance Baseline: This service establishes a perfect baseline before transitioning into our regular weekly maintenance schedule.
     


 

Fee: To be calculated.

Bringing your outdoor spaces back to life with professional care.
 

  • Landscape Assessment: We evaluate the current health of your plants, trees, and irrigation systems to identify immediate care requirements.
     

  • Deep Grooming & Clearing: From overgrown lawns to neglected flower beds, we manage the initial heavy-duty clearing needed to restore order to your garden.
     

  • Specialist Coordination: We arrange on-site meetings with professional gardeners to discuss your vision for the space and long-term landscaping goals.
     

  • Seamless Handover: Once restored to its full glory, the garden will be ready for a smooth transition into a regular, ongoing maintenance plan.
     

 

Fee: To be calculated.

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